
VIP-2100 User’s manual - 27 -
Outbound/Inbound DM Group) or Call Flow (refer to section “Call
Flow Editor”) to take effect.
Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice
prompt, AAA, DM…etc. It requires Java run time to run.
Step 1: Click Control→Call Flow Editor to create a Call Flow, click
button to activate IVR Tool as figure 4-1
Figure 4-1
Component Description:
• New: Create a new call flow
• Load Call Flow: Load call flow from VIP-2100
• Save: Save a call flow in VIP-2100
• Cut: Cut a component
• Copy: Copy a component
• Paste: Paste a component
• Delete: Delete a component
• Line: Connecting 2 components together
• Select: Select the component at call flow workspace
• Scroll: Scroll the call flow workspace
• Zoom: Zoom in or zoom out the workspace
• View Grid: View or not
• Show Component Table: Show all component table
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